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Referral Services · New York City, NY

NYC 311 (City Services)

Free — connects to all NYC services
Check your eligibility in New York City, NY — free
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Private · 3 minutes · No signup

About NYC 311 (City Services)

NYC's official helpline for all city services — housing complaints, food assistance, benefits enrollment, shelter placement, utility help, and more. Available 24/7 in 175+ languages.

How to Apply in New York City, NY

  1. Dial 3-1-1 from any phone in NYC (free)
  2. Or call 1-212-NEW-YORK from outside NYC
  3. Or visit 311.nyc.gov to search services online
  4. Available 24/7 in 175+ languages

Contact & Official Links

Phone: 311
Official website: portal.311.nyc.gov

See Everything You Qualify For in New York City, NY

NYC 311 (City Services) is one of many programs you may be eligible for. Beneify screens your household against the full program list — free, private, about 3 minutes.

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Frequently Asked Questions

How much is NYC 311 (City Services) worth?
NYC 311 (City Services): Free — connects to all NYC services.
How do I apply for NYC 311 (City Services) in New York City, NY?
To apply: Dial 3-1-1 from any phone in NYC (free). Or call 1-212-NEW-YORK from outside NYC. Or visit 311.nyc.gov to search services online. You can also call 311. Official website: https://portal.311.nyc.gov
Who qualifies for NYC 311 (City Services)?
NYC's official helpline for all city services — housing complaints, food assistance, benefits enrollment, shelter placement, utility help, and more. Available 24/7 in 175+ languages. Final eligibility is determined by the program when you apply. Beneify's free screener can estimate your eligibility in about 3 minutes.